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    Social Housing / FM — Case Study

    Mears (Tower Hamlets) — Responsive Window Repairs Across Housing Stock

    Ongoing responsive window and door maintenance for Mears across Tower Hamlets — replacing handles, hinges and restrictors and repairing glazing in occupied homes.

    Multi

    Properties attended

    Hinges

    Handles and restrictors

    Occupied

    Residents at home

    Ongoing

    Responsive programme

    Client

    Mears (Tower Hamlets)

    Sector

    Social Housing / FM

    Location

    Tower Hamlets, East London

    Status

    Completed

    01 — The Brief

    Mears needed a responsive contractor for window and door defects across occupied housing in Tower Hamlets.

    02 — The Challenge

    Every visit is in someone's home, so engineers work cleanly, quickly and respectfully, often on mixed and older hardware.

    03 — Our Response

    We diagnose on arrival and replace handles, hinges, restrictors and failed glazing, leaving each window working and safe.

    04 — The Outcome

    Defects resolved across multiple properties. Images are hardware close-ups only to protect residents' privacy.

    Site photography

    Project Photo Record

    33 genuine site photos — click any to enlarge

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