Costa Coffee London – Emergency Boarding & Glass Door Replacement

Emergency boarding to a smashed glass entrance, followed by full out-of-hours glass door replacement

Emergency call-out to a Costa Coffee store in Central London where the glass entrance door had been smashed. NZR attended on the same day to board the entrance for security and health & safety, then returned out-of-hours to install a new glass entrance door before trading resumed.

Client

Costa Coffee

Sector

Retail / Hospitality

Location

Central London

Delivered

2024

Quick Facts

Service

Emergency boarding & glass door replacement

Response

Same-day make-safe

Replacement

Out-of-hours overnight install

Resolution

Zero trading disruption

Scope / What We Delivered

Same-day emergency boarding to make the entrance safe and secure, followed by a planned out-of-hours return visit to install a new glass entrance door with full hardware adjustment.

Emergency same-day attendance and make-safe
Boarding installed to secure the entrance
Site survey and measurement for replacement door
Supply of new glass entrance door
Out-of-hours overnight installation
Door hardware adjustment, testing and sign-off

Key Outcomes

Smashed glass door boarded and secured within hours

Site measured up on the same visit

Full glass entrance door replaced overnight

Store fully secure and trading the next morning

Compliance & Working Method

Live trading environment protocols
Customer safety barriers during make-safe
Out-of-hours working for replacement install
Clean working in food retail setting
Door made safe before leaving site

Outcome

The premises were secured within hours of the breakage, removing any health & safety or security risk overnight. The new glass entrance door was installed out-of-hours so the store opened for trading as normal the following morning.